We do our best to keep you anonymous within our product. We don't want to know who you, specifically, are; we want to help you discover who you can be. Even if you provide personal information such as your name and email address, we keep it under lock-and-key where even we can't access it, and we never link it to your responses. Mindfulness is personal, and if we don't want people looking at our personal information, we won't do that to you.
Information We Can Collect from You
Information you explicitly provide:
Personal information such as name, email
Information from Facebook such as your profile picture, Facebook ID, and gender
Your social posts
Your notification responses
Device information such as your operating system and hardware used
We care about the security of your personal information. We will not sell or distribute your information, except in the circumstances as outlined below. We cannot, however, guarantee the security of your public social posts from all other users, and therefore recommend that you use your best judgement as you post on our platform. If you have any questions regarding the security of your information, please email .
Circumstances for the Disclosure of your Personal Information
The only personal information we would ever have is your email address, and we don't actually have access to it.
If we are under legal obligation such as subpoena, bankruptcy proceedings, legal processes, or the safety of our companies or community (users and customers), to disclose or share your information.
By your providing your email address to us, you agree to opt-in to our email communications. As described in Section 2: Confidentiality, we may provide your personal information to our third-party communications vendors in the process. If you would like to opt-out of any of these materials, you may do so by unsubscribing through any email we send or by emailing .
Our app is based on responses through push notifications. If you would like to turn off notifications, you may turn them off on your device.
If you report a post within our social feature, we will be notified of your profile information, the possibly-offending user’s profile information, and the social post in question. If we have any questions, we will not hesitate to reach out to you or the offending user.
We use mobile analytics software to allow us to better understand how our products are used and how often they are used. We may connect the information collected by our mobile analytics services to any personal information you submit within the mobile application.
Storage of your Personal Information
All information you provide us is stored on our secure servers and on your device. All notification responses made in the production app are kept locally on your device and are not seen by us. If you are using a beta version of our app, your responses are kept on our servers for quality assurance purposes.
All electronic transmissions are made through secure SSL encryption. Although we cannot protect against insecure internet connections, the connections we use to transmit data are secure. We recommend always using a secure internet connection while you use our app. If you are using an insecure internet connection, we cannot guarantee the security of the information you transmit to our servers. Regardless of internet connection, your personal responses to notifications are kept on your device and do not use any internet protocol.
We do not require that you create and use a password, and we do not have access to that password once it is created. We recommend storing that password in another location in case you are ever locked out of your account.
Premium subscribers are asked to enter their email address and the model of their first car. This is solely in the case of the user getting a new device, where we can install all their data on the new device for them.
Following termination of deactivation of your account, we may retain information regarding your use of our products and your personal information for a commercially reasonable amount of time for backup, archival, and/or audit purposes.
Use of Align by Minors
Align does not knowingly collect or solicit information from anyone under age 13 or knowingly allow such persons to register for our services. Any content we provide or host is not intended for individuals under age 13, and in the event we learn we have collected information from someone under age 13, we will delete that information within a reasonable timeframe. If you believe we may have information regarding an individual under age 13, please contact us at .
Access to and Deletion of Personal Information
If you would like your personal information deleted from our servers, please email and we will delete that information. We recommend also deleting the Align app from your device to ensure that your information is not replaced on our servers.
We will respond to your request in a reasonable timeframe.
Uses Made of Your Information
We use your information in the following ways:
Ensure the content we provide is in the most effective manner for you
Provide you with products or services related to the Align App that complement our goals
Provide you with customer service communications
Allow you to participate in interactive features of our products
Requests for feedback for research and product development purposes
Details of your visits to and interactions with our products
Allow you to utilize our services without entering your profile information with each use
Develop and test new products and features
Diagnose or fix technology problems
Provide personalized content and information to you and others.
Align App’s physical address is 20 N. Mulberry St., Mansfield, OH 44902